Last updated December 01, 2022

This privacy notice for Neuroskeletal Imaging Institute of Winter Park, LTD., L.L.L.P. (doing business as Neuro Imaging Winter Park) (“Neuro Imaging Winter Park,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

Visit our website at http://www.neuroimagingwp.com, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Neuro Imaging Winter Park and the Services, the choices you make, and the products and features you use.


Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.


Do we receive any information from third parties? We do not receive any information from third parties.


How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.


In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.


How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information


What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.


How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Neuro Imaging Winter Park does with any information we collect?


TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?

HOW DO WE PROCESS YOUR INFORMATION?

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

HOW LONG DO WE KEEP YOUR INFORMATION?

HOW DO WE KEEP YOUR INFORMATION SAFE?

DO WE COLLECT INFORMATION FROM MINORS?

WHAT ARE YOUR PRIVACY RIGHTS?

CONTROLS FOR DO-NOT-TRACK FEATURES

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

DO WE MAKE UPDATES TO THIS NOTICE?

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU1.?


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us


In Short: We collect personal information that you provide to us.


We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.


Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names

  • phone numbers

  • email addresses

  • contact or authentication data

  • billing addresses

  • mailing addresses

  • date of birth

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • health data

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?


In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.


We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “ WHAT ARE YOUR PRIVACY RIGHTS? ” below).

  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?


In Short: We may share information in specific situations described in this section and/or with the following third parties.


We may need to share your personal information in the following situations:


Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.


4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.


We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.


7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age. 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.


Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. 

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?


In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. 

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).


11. DO WE MAKE UPDATES TO THIS NOTICE?


In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. 

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?


If you have questions or comments about this notice, you may contact us by mail at: 

Neuroskeletal Imaging Institute of Winter Park, LTD., L.L.L.P.

2111 Glenwood Dr, Ste 101

Winter Park, FL 32792

United States


NEURO IMAGING WINTER PARK

NOTICE OF HIPAA PRIVACY PRACTICES EFFECTIVE DATE: 08/01/2020

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.   PLEASE REVIEW IT CAREFULLY.


UNDERSTANDING YOUR HEALTH RECORD/INFORMATION

Each time you visit a hospital, physician, dentist, or other healthcare provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment.   This information often referred to as your health or medical record, serves as a basis for planning your care and treatment and serves as a means of communication among the many health professionals who contribute to your care.   Understanding what is in your record and how your health information is used helps you to ensure its accuracy, better understand who, what, when, where, and why others may access your health information, and helps you make more informed decisions when authorizing disclosure to others. 

YOUR HEALTH INFORMATION RIGHTS 

Unless otherwise required by law, your health record is the physical property of the healthcare practitioner or facility that compiled it.  However, you have certain rights with respect to the information.  You have the right to:

  • Receive a copy of this Notice of Privacy Practices from us upon enrollment or upon request.

  • Request restrictions on our uses and disclosures of your protected health information for treatment, payment and health care operations. This includes your right to request that we not disclose your health information to a health plan for payment or health care operations if you have paid in full and out of pocket for the services provided.  We reserve the right not to agree to a given requested restriction.

  • Request to receive communications of protected health information in confidence.

  • Inspect and obtain a copy of the protected health information contained in your medical and billing records and in any other Practice records used by us to make decisions about you.  If we maintain or use electronic health records, you will also have the right to obtain a copy or forward a copy of your electronic health record to a third party. A reasonable copying/labor charge may apply.  

  • Request an amendment to your protected health information .  However, we may deny your request for an amendment, if we determine that the protected health information or record that is the subject of the request:

  • was not created by us, unless you provide a reasonable basis to believe that the originator of the protected health information is no longer available to act on the requested amendment;

  • is not part of your medical or billing records;

  • is not available for inspection as set forth above; or

  • is accurate and complete.

In any event, any agreed upon amendment will be included as an addition to, and not a replacement of, already existing records.

  • Receive an accounting of disclosures of protected health information made by us to individuals or entities other than to you, except for disclosures:

  • to carry out treatment, payment and health care operations as provided above;

  • to persons involved in your care or for other notification purposes as provided by law;

  • to correctional institutions or law enforcement officials as provided by law;

  • for national security or intelligence purposes;

  • that occurred prior to the date of compliance with privacy standards (April 14, 2003);

  • incidental to other permissible uses or disclosures;

  • that are part of a limited data set (does not contain protected health information that directly identifies individuals);

  • made to patient or their personal representatives;

  • for which a written authorization form from the patient has been received

  • Revoke your authorization to use or disclose health information except to the extent that we have already been taken action in reliance on your authorization, or if the authorization was obtained as a condition of obtaining insurance coverage and other applicable law provides the insurer that obtained the authorization with the right to contest a claim under the policy.

  • Receive notification if affected by a breach of unsecured PHI

HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED

This organization may use and/or disclose your medical information for the following purposes:


Treatment:  We may use and disclose protected health information in the provision, coordination, or management of your health care, including consultations between health care providers regarding your care and referrals for health care from one health care provider to another.

Payment:  We may use and disclose protected health information to obtain reimbursement for the health care provided to you, including determinations of eligibility and coverage and other utilization review activities.


Regular Healthcare Operations: We may use and disclose protected health information to support functions of our practice related to treatment and payment, such as quality assurance activities, case management, receiving and responding to patient complaints, physician reviews, compliance programs, audits, business planning, development, management and administrative activities.


Appointment Reminders: We may use and disclose protected health information to contact you to provide appointment reminders.


Treatment Alternatives: We may use and disclose protected health information to tell you about or recommend possible treatment alternatives or other health related benefits and services that may be of interest to you

Health-Related Benefits and Services: We may use and disclose protected health information to tell you about health-related benefits, services, or medical education classes that may be of interest to you

Individuals Involved in Your Care or Payment for Your Care: Unless you object, we may disclose your protected health information to your family or friends or any other individual identified by you when they are involved in your care or the payment for your care. We will only disclose the protected health information directly relevant to their involvement in your care or payment. We may also disclose your protected health information to notify a person responsible for your care (or to identify such person) of your location, general condition or death.

Business Associates: There may be some services provided in our organization through contracts with Business Associates.   Examples include physician services in the emergency department and radiology, certain laboratory tests, and a copy service we use when making copies of your health record.   When these services are contracted, we may disclose some or all of your health information to our Business Associate so that they can perform the job we have asked them to do. To protect your health information, however, we require the Business Associate to appropriately safeguard your information.

Organ and Tissue Donation: If you are an organ donor, we may release medical information to organizations that handle organ procurement or organ, eye or tissue transplantation or to an organ donation bank, as necessary to facilitate organ or tissue donation and transplantation.

Worker’s Compensation: We may release protected health information about you for programs that provide benefits for work related injuries or illness.


Communicable Diseases:  We may disclose protected health information to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.


Health Oversight Activities:
We may disclose protected health information to federal or state agencies that oversee our activities.


Law Enforcement:
We may disclose protected health information as required by law or in response to a valid judge ordered subpoena.  For example in cases of victims of abuse or domestic violence; to identify or locate a suspect, fugitive, material witness, or missing person; related to judicial or administrative proceedings; or related to other law enforcement purposes.


Military and Veterans: If you are a member of the armed forces, we may release protected health information about you as required by military command authorities.

Lawsuits and Disputes: We may disclose protected health information about you in response to a court or administrative order. We may also disclose medical information about you in response to a subpoena, discovery request, or other lawful process.


Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release protected health information about you to the correctional institution or law enforcement official.  An inmate does not have the right to the Notice of Privacy Practices.


Abuse or Neglect: We may disclose protected health information to notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence.   We will only make this disclosure if you agree or when required or authorized by law.


Fund raising: Unless you notify us you object, we may contact you as part of a fund raising effort for our practice.  You may opt out of receiving fund raising materials by notifying the practice’s privacy officer at any time at the telephone number or the address at the end of this document.  This will also be documented and described in any fund raising material you receive.


Coroners, Medical Examiners, and Funeral Directors: We may release protected health information to a coroner or medical examiner. This may be necessary to identify a deceased person or determine the cause of death. We may also release protected health information about patients to funeral directors as necessary to carry out their duties


Public Health Risks: We may disclose your protected health information for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information. The disclosure will be made for the purpose such as controlling disease, injury or disability.


Serious Threats: As permitted by applicable law and standards of ethical conduct, we may use and disclose protected health information if we, in good faith, believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public


Food and Drug Administration (FDA): As required by law, we may disclose to the FDA health information relative to adverse events with respect to food, supplements, product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement..


Research (inpatient): We may disclose information to researchers when an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your health information has approved their research.

OUR RESPONSIBILITIES


We are required to maintain the privacy of your health information.   In addition, we are required to provide you with a notice of our legal duties and privacy practices with respect to information we collect and maintain about you.   We must abide by the terms of this notice.   We reserve the right to change our practices and to make the new provisions effective for all the protected health information we maintain.   If our information practices change, a revised notice will be mailed to the address you have supplied upon request.   If we maintain a Web site that provides information about our patient/customer services or benefits, the new notice will be posted on that Web site.  

Your health information will not be used or disclosed without your written authorization, except as described in this notice.  The following uses and disclosures will be made only with explicit authorization from you: (i) uses and disclosures of your health information for marketing purposes, including subsidized treatment communications; (ii) disclosures that constitute a sale of your health information; and (iii) other uses and disclosures not described in the notice.  Except as noted above, you may revoke your authorization in writing at any time. 

FOR MORE INFORMATION OR TO REPORT A PROBLEM 

If you have questions about this notice or would like additional information, you may contact our Privacy Officer at the telephone or address below.   If you believe that your privacy rights have been violated, you have the right to file a complaint with the Privacy Officer at Neuro Imaging Winter Park or with the Secretary of the Department of Health and Human Services.  The complaint must be in writing, describe the acts or omissions that you believe violate your privacy rights, and be filed within 180 days of when you knew or should have known that the act or omission occurred.   We will take no retaliatory action against you if you make such complaints.


The contact information for both is included below.


Neuro Imaging Winter Park

Privacy Officer2111 Glenwood Dr, Ste 101Winter Park, FL 32792FAX – 407-478-1540

Phone – 407-478-1550


U.S. Department of Health and Human Services

Office of the Secretary200 Independence Avenue, S.W.Washington, D.C. 20201Tel: (202) 619-0257Toll Free: 1-877-696-6775 

http://www.hhs.gov/contacts


NOTICE OF PRIVACY PRACTICES AVAILABILITY 

This notice will be prominently posted in the office where registration occurs.   You will be provided a hard copy, at the time we first deliver services to you. Thereafter, you may obtain a copy upon request, and the notice will be maintained on the organization’s Web site (if applicable Web site exists) for downloading.

Why Choose Neuro Imaging Winter Park:

Doctor-owned and operated, ensuring personalized care and attention

Cutting-edge imaging technology for accurate and timely diagnosis

A compassionate and professional team dedicated to your well-being

Affordable pricing without sacrificing quality

Flexible scheduling options and convenient location

Neuro Imaging Winter Park has been at the forefront in Brain, Spine, Head & Neck Imaging in Central Florida for over 20 years.

Our Doctors

Healthia’s team of qualified doctors is always ready to help you.

Location & Directions

Our clinic is situated downtown and is always available for you.

Appointments

We recommend scheduling an appointment in advance.

IMAGING SERVICES

Anesthesiology & Pain Management

Bariatric &

Metabolic Institute

Cancer Center

Why Neuro Imaging Winter Park?

Qualified Doctors

We employ recognized medical specialists from all over the world.

Modern Equipment

Our team uses the newest medical equipment and supplies of top quality.

Emergency Help

Our qualified specialists are always ready to provide any emergency help.

Individual Approach

Our unique approach allows us to provide tailored medical services.

Our Doctors

Dr. Kimberly Douglas

General Surgeon

General Surgeon

Cardiologist

Dr. Jennifer Ortega

Neurologist

Dr. Arthur Banks

Osteopath

What Our Patients Say

"Years ago I had this done at another place, and my wife and I were both dreading this one.. What a difference. The staff was great at explaining what was going to happen, and positioning me comfortably. If you need this procedure done.. GO HERE… Rave review"

James M.


"Five stars, They made my mom feel like family. Everyone in the office was extremely friendly and caring. We will not be going anywhere else for a scan. Highly Recommend! 😊"


Stacy P.

"I’ve been to this office 2 times now for MRI exams. The MRI tech is great and really knows what he’s doing. If I need imaging in the future, I’ll definitely go back to this place!"

David L.

The Right Diagnosis

Your care is our top priority. Our wide, short-bore 32 channel 3T MRI offers exceptional patient comfort. Our expert doctors and advanced technology provide superior quality imaging for all of our patients.

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